Shipping & Returns
Domestic Shipping (U.S.):
- We offer a flat $8 shipping rate on all orders, shipped via UPS Ground.
- Free shipping is available on orders over $35 when you join our email list!
- All orders ship the next business day (orders must be placed by 12 PM CST for next-day shipping).
- Tracking information is provided with every shipment.
International Shipping:
- We currently ship to all European countries. Available shipping options will appear at checkout
- For customers outside Europe, please email us at info@habitathomies.com with your potential order. We’ll help arrange the best shipping method for you.
30-Day Love It Guarantee
We want you (and your pets!) to love your Habitat Homies products.
If you’re not completely happy, you can return your order within 30 days for a full refund.
- Customers are responsible for a flat $8 shipping return fee
- We’ll email you a return shipping label; you’ll need to print it out and ship the package back.
- Before processing a return, we’re happy to explore options like sending a replacement or troubleshooting to make it right.
- To start a return or discuss an issue, please contact us at info@habitathomies.com.